⚠ WARNING: READ BEFORE EVERY USE

Saunas and steam rooms produce extreme heat and steam. Misuse or staying in too long can cause burns, dehydration, fainting, heat stroke, and death. Use at your own risk. Talk to your doctor before using it, especially if you are pregnant or have heart disease, high or low blood pressure, or any other medical condition. Never use it alone, after drinking alcohol, or after taking drugs or medications that make you drowsy. Get out right away if you feel dizzy, sick, or unwell.

DANGER: RISK OF SERIOUS INJURY OR DEATH. Too much heat can cause dehydration, heat exhaustion, heat stroke (hyperthermia), fainting, burns, heart problems, stroke, and death. Hyperthermia happens when your body temperature rises several degrees above normal (98.6°F). Warning signs include dizziness, headache, nausea, confusion, a racing heartbeat, drowsiness, and feeling faint. A person with hyperthermia may stop feeling the heat, may not realize they need to get out, or may be physically unable to get out. If you notice any of these signs, get out right away, cool down, and drink water. Call 911 if symptoms don't improve.

Talk to a doctor before using it if you:

• are pregnant or may be pregnant
• have heart disease, high or low blood pressure, diabetes, epilepsy, or a respiratory, circulatory, skin, or neurological condition
• have a pacemaker or other implanted medical device
• are on dialysis, recently had surgery, or have open wounds or an infectious disease
• take medication that affects your blood pressure, circulation, alertness, or body temperature
• are elderly or have any other medical condition that heat could affect

Do not use the sauna or steam room:

• alone. Always make sure someone else is nearby.
• if you are pregnant, unless your doctor has approved it
• after drinking alcohol, or while using recreational drugs or medications that cause drowsiness
• if you feel sick, dizzy, feverish, or unwell
• right after a heavy meal or intense exercise; wait until your heart rate is back to normal
• to sleep. Never fall asleep inside.
• with pets inside

Children

Children must never use the sauna or steam room without constant adult supervision. Young children should not use it at all unless a doctor has approved it. Keep children away from the heater, the steam head, and hot surfaces at all times.

Time, temperature, and hydration

• Keep sessions to 10–15 minutes, and never more than 20 minutes at a time.
• Do not exceed the recommended temperatures on this page.
• Drink water before and after every session. Cool down slowly afterward.

Burns and scalding

• The steam coming out of the steam head is hot enough to scald you. Keep your hands, feet, face, and children away from it.
• The sauna heater, stones, metal parts, infrared panels, glass, steamer tanks, hoses, and pipes get extremely hot. Do not touch them.

Slips and falls

• Floors and benches get wet and slippery. Go in and out carefully. Use an anti-slip mat and a grab bar.
• Never stand, jump, or climb on benches, doors, glass, or the roof.

Electrical, plumbing, and fire safety

• All electrical installation and wiring must be done by a licensed electrician, and all plumbing connections by a licensed plumber, following local codes.
• Never use extension cords, power strips, or adapters.
• Do not use the unit if any cord, plug, or controller is damaged or wet, or after flooding. Keep water away from the generator, controls, wiring, and outlets.
• Never cover the sauna heater or dry towels or clothes on it. Keep anything flammable away from it.
• Never leave the unit running unattended. Turn it off or unplug it when you are not using it.
• Inspect the unit regularly for leaks, corrosion, and mold, and make sure the space has proper ventilation and drainage.
• Do not modify the product, block vents, drains, or steam outlets, go over the stated number of people, or use cleaners, oils, or additives other than those described on this page.

Not a medical device

GeyserSteam products are wellness products, not medical devices. They are not meant to diagnose, treat, cure, or prevent any disease. Any wellness benefits described on our website are general information, not medical advice, and results vary from person to person.

Gyms, spas, rentals, and shared use

If the product is installed where other people use it, such as a gym, spa, rental property, or other shared space, the owner or operator is responsible for supervising users, posting these warnings where users can see them, and following local codes.

Assumption of risk and release

Using any GeyserSteam product, including steam rooms, saunas, and related wellness equipment, is entirely at your own risk. By using a GeyserSteam product, you confirm that you have read and understood these instructions and warnings and that you voluntarily accept all risks of heat, steam, humidity, water, and electricity. To the fullest extent the law allows, you release and hold harmless GeyserSteam and its owners, affiliates, employees, and contractors from any claims for injury, illness, accident, water damage, mold, electrical shock, property loss, or other damage arising from the use or misuse of our products, improper installation, or failure to follow these instructions, wherever the product is installed. Nothing on this page limits any liability that cannot legally be limited.

Your purchase and use of GeyserSteam products are also governed by our Terms of Service, including Part 4: Product Safety, Health Warnings, Assumption of Risk & Limitation of Liability. See also our Manufacturer's Warranty and FAQ.

Not sure which steam room you have? The 120V model plugs into regular wall outlets and usually has two or three portable steamers, each with its own small temperature controller. The 240V model has a black VEVOR steam generator with a digital touch control panel and runs on a dedicated 240V outlet installed by an electrician.

Note: the sauna and 240V steam room instructions are for the VEVOR sauna heaters and steam generators we usually install. If your unit has a different brand of heater or steam generator, some steps and controls may be different. Follow that manufacturer's manual, and contact us if you have any questions.

Before first use

• A licensed electrician must install the dedicated 240V circuit and outlet for the heater. Saunas with infrared need a second, separate circuit. Never use an extension cord or adapter.
• Place the stones loosely in the heater basket, leaving gaps so air can flow. Never run the heater without its stones.
• The first time, heat the empty sauna for about 1 hour. A light smell from the new heater and wood is normal and goes away.

The VEVOR heater has two dials on it: a timer dial and a heat dial. There is no temperature display or thermometer, so adjust the heat by how it feels. (Some other heater brands have a thermometer or digital display. If yours does, follow that manufacturer's manual.)

How to use

If your sauna has infrared

• Turn the infrared timer dial to the time you want (up to 60 minutes). The panels and red lights turn off by themselves when the timer runs out.
• Infrared panels and red light tubes get very hot. Don't touch them, lean on them, or hang towels on them. Don't stare directly into the red lights.
• You can use infrared alone for gentler heat or together with the heater.

If you added WiFi control

• With WiFi, you can turn the sauna on and off and set the temperature from your phone. WiFi setups can work a little differently from the steps above, so contact us if you have any questions.
• Before you start the sauna from your phone, make sure nobody is inside, nothing is on or near the heater, and children and pets can't get in. Never leave it heating unattended for long periods.

🔧 Troubleshooting: sauna

• Heater won't turn on: make sure the timer dial is turned past zero and the heat dial isn't at its lowest setting. Check the heater's breaker in your electrical panel. If the breaker has tripped, you can reset it once. If it trips again, stop using the sauna and call a licensed electrician.
• Heater turned off during a session: the timer probably ran out. Turn the timer dial again.
• Takes too long to heat or doesn't get hot enough: turn the heat dial up, and keep the door fully closed while preheating. Make sure the stones are loose, not packed tight. Outdoors in cold weather, allow extra preheat time.
• Smell when heating: a light smell during the first few uses is normal. If there is smoke, or the smell continues or gets stronger, turn the heater off at the breaker, check that nothing is touching the heater, and call us.
• Infrared panels or red lights won't turn on: turn the timer dial and check the infrared breaker, which is a separate circuit. If only one panel or light is out, call us.
• WiFi app won't connect: check that your home WiFi is working and the controller is within range of your router, then restart the app. If it still won't connect, call us.

Most 120V steam rooms have 2 or 3 steamers, and each steamer has its own temperature controller. Do every step below on each steamer and controller.

Before first use

• Each steamer uses 1,500 W. Plug each temperature controller into its own dedicated 110–120V, 20 A outlet on its own circuit, and don't plug anything else into that circuit. With 2 or 3 steamers, you need 2 or 3 separate circuits. An electrician can add a dedicated outlet for each one.
• Do not use extension cords or power strips.
• Check that each steam head is tight, with the small cup facing up and the large steam hole facing down. Check that each controller's thermostat tip is inserted into the cabin.

How to use

Aromatherapy

Add essential oils only while the steamers are unplugged and cool. Put up to 3 drops in the small cup on top of a steam head before you turn the steamers on. Never add oils while a steamer is on or hot, because you could be burned.

After each use

• Turn every controller off and unplug them when you're not using the steam room.
• Use the squeegee to push water on the floor and walls into the drain.
• Indoor models: open the water tray drawers at the front of the base, take out the trays, and empty them. Outdoor models drain directly to the ground.
• Leave the door open until the inside is dry. Clean it like a shower; regular bathroom cleaners and disinfectants are fine.

🔧 Troubleshooting: 120V steam room

• No steam from one steam head: check that steamer's own controller is on and that the steamer is plugged into the controller's "HEAT" outlet. Check that its tank has water. If the cabin is already at the set temperature, the steamer pauses until it cools down; that is normal.
• Outlet or breaker keeps shutting off: two steamers are probably on the same circuit, or something else is. Each steamer needs its own dedicated 20 A circuit, with no extension cords. You can reset the breaker once. If it keeps tripping, stop and call a licensed electrician.
• Steam stopped during a session: a tank probably ran dry. Turn that steamer's controller off, wait for the steam to stop, refill with 1 gallon, and turn it back on.
• Hot water spitting from a steam head: that tank was probably overfilled. Use exactly 1 gallon per steamer. A few drips when it first starts are normal.
• Doesn't get hot enough: make sure every steamer is filled and every controller is on and set to the same temperature. Keep the door fully closed, preheat for the full 15–20 minutes, and check that each thermostat tip is inside the cabin. Outdoors in cold weather, heating takes longer, so use a cover.
• A controller's temperature reading looks wrong: check that its thermostat tip is plugged into that controller and inserted into the cabin through the back panel.
• Water leaking under the cabin: empty the water trays more often and make sure the drawers are pushed all the way in. Check that the cabin is level. For indoor setups, make sure the seams are sealed with silicone.
• Steam leaking at the hose or steam head: turn the steamer off and let it cool, then tighten the hose connection and the steam head.

Before first use

• A licensed electrician must install a dedicated 240V circuit and outlet for the generator, following local codes. Breaker size, wire gauge, and outlet type depend on your model, so call us for the Electrical Requirements sheet.
• Outdoors, all outlets and boxes must be weatherproof (NEMA 3R minimum) with in-use covers. Never use extension cords or adapters.

Your water setup

Your generator comes with one of two water setups:

• Plumbed: the generator is connected directly to your home's water line and fills itself. Keep the water supply valve open whenever you use the steam room. Plumbing connections must be made by a licensed plumber.
• Tray and pump: you pour water into the tray by hand. A pump moves the water from the tray to the generator, and the generator drains back into the tray. Fill the tray with clean water before every session, and never let it run dry.

How to use

After each use

• Squeegee water on the floor and walls into the drain, and leave the door open until the inside is dry.
• Tray and pump: once the water has cooled, empty and rinse the tray regularly and refill it with fresh, clean water.

🔧 Troubleshooting: 240V steam room

• Control panel is blank or won't turn on: check the generator's breaker in your electrical panel. If it has tripped, you can reset it once. If it trips again, stop and call a licensed electrician.
• No steam: make sure the set temperature is above the current cabin temperature and the run time hasn't run out. Give the generator a few minutes to heat up. Then check the water supply (see the next item).
• "No water" light is on: the generator isn't getting water.
  • Plumbed: check that the water valve is open.
  • Tray and pump: check that the tray has water. Check that the hose that pulls water from the tray is sitting at the bottom of the tray, fully under water. When the pump is working, you should hear it buzzing and see water flowing through the hoses. If the pump is silent or no water is moving, turn the generator off and call us.
• Weak steam, or air or steam escaping: turn the generator off and let it cool. Then make sure all hoses and connections are tightened and nothing is leaking air or steam. Check that the steam line isn't kinked or crushed. Over time, hard water can build up scale inside the generator; contact us about descaling.
• Water dripping from the steam head when it starts: this is normal condensation.
• Water or steam coming from the pressure relief valve: turn the generator off, switch off its breaker, and call us. Don't try to adjust the valve.
• Error code on the display: turn the generator off, switch off its breaker for one minute, check the water supply, and turn it back on. If the code comes back, write it down and call us.

Need help?

Questions about your sauna or steam room? We're happy to help.

In an emergency, call 911.